---
title: Booking Engine | Help Center
description: Maximise the use of our Booking Engine and enjoy commission-free direct bookings.
---

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1. [Help Center](https://help.hotellinksolutions.com/)
2. [Booking Engine](https://help.hotellinksolutions.com/booking-engine)

# Booking Engine

 Maximise the use of our Booking Engine and enjoy commission-free direct bookings.

- [What are the benefits of using a booking engine?](https://help.hotellinksolutions.com/what-are-the-benefits-of-using-a-booking-engine)

## Rooms

- [Difference between Room Type and Rate Plan](https://help.hotellinksolutions.com/difference-between-room-type-and-rate-plan)
- [How to create and update room types?](https://help.hotellinksolutions.com/how-to-create-and-update-room-types)
- [How to create and update rate plans?](https://help.hotellinksolutions.com/how-to-create-and-update-rate-plans)
- [How to set up derived rate plans?](https://help.hotellinksolutions.com/how-to-set-up-derived-rate-plans)
- [Create custom booking policies](https://help.hotellinksolutions.com/create-custom-booking-policies)

## Setup

- [WhatsApp booking notifications](https://help.hotellinksolutions.com/whatsapp-booking-notifications)
- ['Automatically Mark OTA-Handled Payments as Received' setting](https://help.hotellinksolutions.com/automatically-mark-ota-handled-payments-as-received-setting)
- [Managing taxes and fees](https://help.hotellinksolutions.com/how-to-set-up-taxes-and-fees)
- [How to prevent same day bookings?](https://help.hotellinksolutions.com/how-to-block-same-day-bookings)
- [Upselling products during the booking process](https://help.hotellinksolutions.com/how-to-upsell-services-during-the-booking-process)
- [Changing the Booking Engine default currency](https://help.hotellinksolutions.com/how-to-change-the-default-currency-booking-engine)
- [Customizing invoice numbers](https://help.hotellinksolutions.com/customizing-invoice-numbers-in-hotel-link)
- [How to create a profile in the Guest Management?](https://help.hotellinksolutions.com/how-to-create-a-profile-in-the-guest-management)
- [Language setting in the Booking Engine](https://help.hotellinksolutions.com/language-settings-in-the-booking-engine)
- [How to create custom check-out questions?](https://help.hotellinksolutions.com/custom-check-out-questions)
- [How to create and manage extras?](https://help.hotellinksolutions.com/how-to-create-and-manage-extras)
- [How to set up Accommodation details](https://help.hotellinksolutions.com/how-to-set-up-accommodation-details)
- [How to configure Booking Engine Settings](https://help.hotellinksolutions.com/how-to-configure-booking-engine-settings)
- [How to display confirmation sentence in Guest Invoice](https://help.hotellinksolutions.com/how-to-display-confirmation-sentence-in-guest-invoice)
- [Set up alerts when availability reaches a defined level](https://help.hotellinksolutions.com/set-up-alert-when-availability-reaches)
- [How to setup your accommodation information](https://help.hotellinksolutions.com/how-to-setup-your-accommodation-information)

See less ▼

## Bookings

- [Surcharge display and calculation updates](https://help.hotellinksolutions.com/surcharge-display-calculation-updates)
- [How to create a new booking?](https://help.hotellinksolutions.com/how-to-create-new-bookings)
- [How to view booking card details?](https://help.hotellinksolutions.com/how-to-view-booking-credit-card-details)
- [How to cancel a booking?](https://help.hotellinksolutions.com/how-to-cancel-a-booking)
- [How to add extras to a booking?](https://help.hotellinksolutions.com/how-to-add-extras-to-a-booking)
- [Booking management overview](https://help.hotellinksolutions.com/booking-management-overview)
- [Unsettled booking status](https://help.hotellinksolutions.com/unsettle-booking-status)
- [Sending booking confirmation and voucher to guests](https://help.hotellinksolutions.com/sending-booking-confirmation-and-voucher-to-guests)
- [How to report issues with bookings from Booking.com?](https://help.hotellinksolutions.com/how-to-report-issues-with-bookings-from-booking.com)
- [View Booking.com Reservations Payout Details](https://help.hotellinksolutions.com/view-booking.com-reservations-payout-details)
- [Understanding Booking.com's booking modification & CVC handling](https://help.hotellinksolutions.com/booking-modification-from-booking.com-with-cvc-information)
- [Payment Instruction Section Enhancement](https://help.hotellinksolutions.com/payment-instruction)
- [Payment methods in booking details](https://help.hotellinksolutions.com/payment-methods-options-in-booking-details)
- [Using the request online payment function](https://help.hotellinksolutions.com/how-to-request-online-payment)
- [How to get the latest chargeable amount from Booking.com](https://help.hotellinksolutions.com/how-to-get-the-latest-chargeable-amount-from-booking.com)
- [How to Split/Extract Room Bookings?](https://help.hotellinksolutions.com/how-to-split/extract-room-bookings)
- [How to check activity logs](https://help.hotellinksolutions.com/how-to-check-activity-logs)
- [How to use Airbnb Guest Reviews](https://help.hotellinksolutions.com/how-to-use-airbnb-guest-reviews)
- [Understanding past check-in date bookings and how our system handles them](https://help.hotellinksolutions.com/understanding-past-check-in-date-bookings-and-how-our-system-handles-them)
- [How to report issues with bookings from Expedia](https://help.hotellinksolutions.com/how-to-report-issues-with-bookings-from-expedia)

See less ▼

## Special Offers

- [Understanding the different types of special offers in Hotel Link extranet](https://help.hotellinksolutions.com/different-types-of-special-offers)
- [How to create a 'Pay Stay Deal' special offer?](https://help.hotellinksolutions.com/how-to-create-a-pay-stay-deal-special-offer)
- [How to create a Promo Code?](https://help.hotellinksolutions.com/how-to-create-a-promo-code)
- [How to create promotions for Expedia](https://help.hotellinksolutions.com/how-to-create-promotions-for-expedia)
- [How to use Airbnb Promotions](https://help.hotellinksolutions.com/how-to-use-airbnb-promotions)

## Yield Management

- [Yield Management – Automatically adjusting rates based on availability](https://help.hotellinksolutions.com/automatically-adjusting-rates-based-on-availability)
- [How to set up yield management rules?](https://help.hotellinksolutions.com/how-to-set-up-yield-rules)

## Payment Methods setting

- [Payment methods in Hotel Link](https://help.hotellinksolutions.com/payment-methods-in-hotel-link)
- [Offering multiple payment methods](https://help.hotellinksolutions.com/offering-multiple-payment-methods)
- [How to activate promotion for OnePay](https://help.hotellinksolutions.com/how-to-activate-promotion-for-onepay)

## Rates, Availability, and Other Restrictions

- [Understanding Rates, Availability, and Other Restrictions](https://help.hotellinksolutions.com/rates-availability-and-other-restrictions)
- [How to block the room availability?](https://help.hotellinksolutions.com/how-to-block-the-room-availability)
- [How to update your rates and availability?](https://help.hotellinksolutions.com/how-to-update-your-rates-and-availability)
- [Set up and manage release period](https://help.hotellinksolutions.com/set-up-and-manage-release-period)
- [How to use Channel Overrides](https://help.hotellinksolutions.com/how-to-use-channel-overrides)

## Booking conditions

- [Booking conditions and cancellation rules](https://help.hotellinksolutions.com/booking-conditions-and-cancellation-rules)
- [Booking conditions and Payment Method connection](https://help.hotellinksolutions.com/booking-conditions-payment-method-connection)
- [Booking conditions and 'Balance due' setting connection](https://help.hotellinksolutions.com/booking-conditions-and-balance-due-setting-connection)

- [Channel Manager](https://help.hotellinksolutions.com/channel-manager#main-content)

    - [Overview](https://help.hotellinksolutions.com/channel-manager#overview)
    - [OTA Connection](https://help.hotellinksolutions.com/channel-manager#ota-connection)
    - [Booking.com](https://help.hotellinksolutions.com/channel-manager#booking-com)
    - [Airbnb](https://help.hotellinksolutions.com/channel-manager#airbnb)
    - [Expedia](https://help.hotellinksolutions.com/channel-manager#expedia)
    - [Trip.com](https://help.hotellinksolutions.com/channel-manager#trip-com)
    - [Other OTAs/PMSs](https://help.hotellinksolutions.com/channel-manager#other-otas-pmss)
    - [OTA Settings & Features](https://help.hotellinksolutions.com/channel-manager#ota-settings-features)
    - [Integration via Hotel Link API](https://help.hotellinksolutions.com/channel-manager#integration-via-hotel-link-api)
    - [Smart Rate](https://help.hotellinksolutions.com/channel-manager#smart-rate)
    - [OTA Errors & Alerts](https://help.hotellinksolutions.com/channel-manager#ota-errors-alerts)
- [Booking Engine](https://help.hotellinksolutions.com/booking-engine#main-content)

    - [Rooms](https://help.hotellinksolutions.com/booking-engine#rooms)
    - [Setup](https://help.hotellinksolutions.com/booking-engine#setup)
    - [Bookings](https://help.hotellinksolutions.com/booking-engine#bookings)
    - [Special Offers](https://help.hotellinksolutions.com/booking-engine#special-offers)
    - [Yield Management](https://help.hotellinksolutions.com/booking-engine#yield-management)
    - [Payment Methods setting](https://help.hotellinksolutions.com/booking-engine#payment-methods-setting)
    - [Rates, Availability, and Other Restrictions](https://help.hotellinksolutions.com/booking-engine#rates-availability-and-other-restrictions)
    - [Booking conditions](https://help.hotellinksolutions.com/booking-engine#booking-conditions)
- [Front Desk](https://help.hotellinksolutions.com/front-desk#main-content)

    - [Calendar](https://help.hotellinksolutions.com/front-desk#calendar)
    - [Managing Bookings in the Calendar](https://help.hotellinksolutions.com/front-desk#managing-bookings-in-the-calendar)
    - [Guest Emails](https://help.hotellinksolutions.com/front-desk#guest-emails)
    - [Housekeeping & other settings](https://help.hotellinksolutions.com/front-desk#housekeeping-other-settings)
- [Website](https://help.hotellinksolutions.com/website#main-content)

    - [Template](https://help.hotellinksolutions.com/website#template)
    - [Basic & Requirement Settings](https://help.hotellinksolutions.com/website#basic-requirement-settings)
    - [Additional Settings](https://help.hotellinksolutions.com/website#additional-settings)
    - [SEO & Google Analytics](https://help.hotellinksolutions.com/website#seo-google-analytics)
- [Booking Widget](https://help.hotellinksolutions.com/booking-widget#main-content)

    - [Getting Started](https://help.hotellinksolutions.com/booking-widget#getting-started)
    - [Widget Settings](https://help.hotellinksolutions.com/booking-widget#widget-settings)
    - [Website Integration](https://help.hotellinksolutions.com/booking-widget#website-integration)
    - [Hotel Group](https://help.hotellinksolutions.com/booking-widget#hotel-group)
    - [Availability & Display](https://help.hotellinksolutions.com/booking-widget#availability-display)
- [Hotel Link Pay](https://help.hotellinksolutions.com/hotel-link-pay#main-content)

    - [Overview and benefits](https://help.hotellinksolutions.com/hotel-link-pay#overview-and-benefits)
    - [How to use](https://help.hotellinksolutions.com/hotel-link-pay#how-to-use)
    - [Payout](https://help.hotellinksolutions.com/hotel-link-pay#payout)
    - [Errors](https://help.hotellinksolutions.com/hotel-link-pay#errors)
    - [FAQs](https://help.hotellinksolutions.com/hotel-link-pay#faqs)
- [Reports](https://help.hotellinksolutions.com/reports#main-content)

    - [Revenue Reports](https://help.hotellinksolutions.com/reports#revenue-reports)
    - [Payment Reports](https://help.hotellinksolutions.com/reports#payment-reports)
- [Extranet](https://help.hotellinksolutions.com/extranet#main-content)

    - [Login & Access](https://help.hotellinksolutions.com/extranet#login-access)
    - [System & Operations](https://help.hotellinksolutions.com/extranet#system-operations)
    - [Setup & Configuration](https://help.hotellinksolutions.com/extranet#setup-configuration)
    - [TODOLIST feature](https://help.hotellinksolutions.com/extranet#todolist-feature)
    - [Mobile App](https://help.hotellinksolutions.com/extranet#mobile-app)
- [Partners](https://help.hotellinksolutions.com/partners)
- [Release Notes](https://help.hotellinksolutions.com/release-notes#main-content)

    - [Aug 2025](https://help.hotellinksolutions.com/release-notes#aug-2025)
    - [Sep 2025](https://help.hotellinksolutions.com/release-notes#sep-2025)
    - [Oct 2025](https://help.hotellinksolutions.com/release-notes#oct-2025)
    - [Dec 2025](https://help.hotellinksolutions.com/release-notes#dec-2025)
    - [Jan 2026](https://help.hotellinksolutions.com/release-notes#jan-2026)
    - [Feb 2026](https://help.hotellinksolutions.com/release-notes#feb-2026)
    - [May 2026](https://help.hotellinksolutions.com/release-notes#may-2026)
    - [June 2026](https://help.hotellinksolutions.com/release-notes#june-2026)
    - [July 2026](https://help.hotellinksolutions.com/release-notes#july-2026)
    - [Aug 2026](https://help.hotellinksolutions.com/release-notes#aug-2026)
    - [Sep 2026](https://help.hotellinksolutions.com/release-notes#sep-2026)
- [MISC](https://help.hotellinksolutions.com/misc#main-content)

    - [Logs](https://help.hotellinksolutions.com/misc#logs)
- [Revenue Management](https://help.hotellinksolutions.com/revenue-management#main-content)

    - [PriceLabs](https://help.hotellinksolutions.com/revenue-management#pricelabs)

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