Trip.com modification cases
This article explains how Trip.com booking modifications are handled depending on the connection version (V3 or V4), and which types of changes are supported via API or must be handled offline.
Modification handling by connection version
| Modification Case | V3 Connection | V4 Connection |
|---|---|---|
| Apply direct modifications via API | ❌ Not supported | ✅ Supported (except 4–5 star hotels) |
| Guest names | Trip.com send these modification requests through offline confirmation method to the hotel. | API (except 4–5 star hotels) |
| Contact information | ||
| Special requests | ||
| Stay dates | ||
| Change number of rooms booked | Trip.com send these modification requests through offline confirmation method to the hotel. | |
| Change room type | Trip.com will cancel the original booking and then create a new one. | |
| Change booked product | ||