--- title: Connecting your property to HyperGuest description: This article provides a step-by-step guide for Hotel Link clients to connect their property to HyperGuest, enabling direct access to new distribution channels and maximizing booking opportunities. --- [Skip to content](https://help.hotellinksolutions.com/connecting-your-property-to-hyperguest-via-hotel-link#main-content) English Show submenu for translations [Suggest a New Article](https://help.hotellinksolutions.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.hotellinksolutions.com/tickets-view?hsLang=en) [![white-logo-v2](https://help.hotellinksolutions.com/hs-fs/hubfs/white-logo-v2.png?width=170&height=49&name=white-logo-v2.png)](https://help.hotellinksolutions.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Suggest a New Article](https://help.hotellinksolutions.com/kb-tickets/new) - [Customer portal](https://help.hotellinksolutions.com/tickets-view) Welcome to the Hotel Link help centre - There are no suggestions because the search field is empty. 1. [Help Center](https://help.hotellinksolutions.com/?hsLang=en) 2. [Channel Manager](https://help.hotellinksolutions.com/channel-manager?hsLang=en) 3. [Other OTAs/PMSs](https://help.hotellinksolutions.com/channel-manager?hsLang=en#other-otas-pmss) # Connecting your property to HyperGuest ## This article provides a step-by-step guide for Hotel Link clients to connect their property to HyperGuest, enabling direct access to new distribution channels and maximizing booking opportunities. #### About HyperGuest HyperGuest is a dynamic distribution platform that connects hotels directly to a wide range of demand channels, including travel agents, corporate clients, and other booking platforms. By simplifying this connectivity, HyperGuest enables properties to reach new audiences while improving revenue potential. For more information, visit [HyperGuest’s website](https://www.hyperguest.com/). Follow these steps to set up your property on HyperGuest through Hotel Link quickly and smoothly: ### Step-by-step Guide Follow these steps to set up your property on HyperGuest through Hotel Link quickly and smoothly: #### **Sign up** Contact HyperGuest ([onboarding@hyperguest.com](mailto:onboarding@hyperguest.com)) to sign up with them first. #### **Complete the activation:** Log In to Hotel Link Extranet: - Begin by logging into your Hotel Link extranet account. - Once logged in, navigate to the **Channel Manager** section. - In the Channel Manager, locate **HyperGuest** from the list of channels. - Click on **Activate** to enable the channel. - Choose the **rate plans** you want to make available on HyperGuest, then click **Save.** #### Notify HyperGuest After activating the connection in Hotel Link, send an email to HyperGuest support informing them that the connection is now live. This step helps them start the integration process on their end. #### Request credentials When a new property is set up, HyperGuest team will send an email to Hotel Link Support team requesting credentials: - **Property ID** - **Authentication Key** Once completed, you need to access HyperGuest to complete the mapping in HyperGuest's extranet. **Note**: Ensure that HyperGuest is activated within Hotel Link before this step, as it allows for automatic data retrieval, which is essential for data connection and synchronization. #### Data Connected Once HyperGuest has the required details, they will automatically pull **Availability, Rates, and Inventory (ARI)** data and **data restrictions** (Stop Sell, Min Night, Max Night, CTA/CTD, release period and extra adult/child) directly from Hotel Link. The data will be updated for 720 days. #### Testing and Final Approval HyperGuest will conduct a **test booking** to confirm that the connection is functioning as expected. Once you verify and approve this test, the setup will be complete, and your property will be ready to receive bookings through HyperGuest. #### **Support** If HyperGuest encounters any errors while **calling APIs** to the Hotel Link system to retrieve data or the data doesn’t sync automatically, please ask HyperGuest team to provide **the request and response XML log** to: - Your **local partner** or - The **Hotel Link Global Support team** ([support@hotellinksolutions.com](mailto:support@hotellinksolutions.com)) - [Channel Manager](https://help.hotellinksolutions.com/channel-manager?hsLang=en#main-content) - [Overview](https://help.hotellinksolutions.com/channel-manager?hsLang=en#overview) - [OTA Connection](https://help.hotellinksolutions.com/channel-manager?hsLang=en#ota-connection) - [Booking.com](https://help.hotellinksolutions.com/channel-manager?hsLang=en#booking-com) - [Airbnb](https://help.hotellinksolutions.com/channel-manager?hsLang=en#airbnb) - [Expedia](https://help.hotellinksolutions.com/channel-manager?hsLang=en#expedia) - 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