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English
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Português - Brasil
Tiếng Việt
English
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Customer portal
Welcome to the Hotel Link help centre
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Help Center
Channel Manager
Channel Manager
Learn how to use our Channel Manager to manage your online inventory distribution.
Overview
You need a channel manager
Channel Manager Dashboard
OTA Connection
How occupancy based pricing works?
OTA Mapping with Channel Manager
How to disconnect an OTA from Hotel Link Channel Manager
Booking.com
How to connect to Booking.com?
How to connect to Booking.com multi-link
Manage Multiple Properties with Booking.com Integration
Setting up room and rate plan content for Booking.com
Booking.com Market Insights
Onboard process of Payments by Booking for Booking.com
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Airbnb
How to connect to Airbnb?
Airbnb Quality Dashboard Integration
How to use Airbnb Opportunities
Expedia
How to connect to Expedia?
Understanding Expedia Virtual Cards
Trip.com
How to migrate your property to the new Trip.com V4 connection in Hotel Link
Sync room and rate plan information for Trip.com via Channel Manager Content Mapping
Trip.com modification cases
Other OTAs/PMSs
Google Free Booking Links
How to connect with Roibos
How to activate connection with Hopper
Connecting your property to HyperGuest
How to Connect RoomMaster PMS with Hotel Link
OTA Settings & Features
Booking Retrieval: how it works?
How to use the OTA Reviews
How to use the OTA Messaging
What is Rate Adjustment?
How to create Special Offer for OTAs?
Integration via Hotel Link API
Connecting your property to an OTA via Hotel Link API
Connecting your property to a PMS
Smart Rate
Understanding the Smart Rate
Smart Rate - Competitors Check
Smart Rate – Rate Parity Check
OTA Errors & Alerts
"Fail to update rates outside of the threshold". What does it mean?
Common reasons for overbooking cases
Why you receive the “Action Required: Booking Modification from OTA Alert” email
OTA Outage: why it happens and how to act
