--- title: How to activate connection with Hopper description: This article provides a step-by-step guide for Hotel Link clients to connect their property to Hopper, an OTA's API, enabling direct access to new distribution channels and maximizing booking opportunities. --- [Skip to content](https://help.hotellinksolutions.com/how-to-activate-connection-with-hopper#main-content) - [English](https://help.hotellinksolutions.com/how-to-activate-connection-with-hopper) - [Português - Brasil](https://help.hotellinksolutions.com/pt-br/how-to-activate-connection-with-hopper) - [Tiếng Việt](https://help.hotellinksolutions.com/vi/cách-kích-hoạt-kết-nối-với-hopper) English Show submenu for translations [Suggest a New Article](https://help.hotellinksolutions.com/kb-tickets/new?hsLang=en) [Customer portal](https://help.hotellinksolutions.com/tickets-view?hsLang=en) [![white-logo-v2](https://help.hotellinksolutions.com/hs-fs/hubfs/white-logo-v2.png?width=170&height=49&name=white-logo-v2.png)](https://help.hotellinksolutions.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://help.hotellinksolutions.com/how-to-activate-connection-with-hopper) - [Português - Brasil](https://help.hotellinksolutions.com/pt-br/how-to-activate-connection-with-hopper) - [Tiếng Việt](https://help.hotellinksolutions.com/vi/cách-kích-hoạt-kết-nối-với-hopper) English Show submenu for translations - [Suggest a New Article](https://help.hotellinksolutions.com/kb-tickets/new) - [Customer portal](https://help.hotellinksolutions.com/tickets-view) Welcome to the Hotel Link help centre - There are no suggestions because the search field is empty. 1. 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[Other OTAs/PMSs](https://help.hotellinksolutions.com/channel-manager?hsLang=en#other-otas-pmss) # How to activate connection with Hopper ## This article provides a step-by-step guide for Hotel Link clients to connect their property to Hopper, an OTA's API, enabling direct access to new distribution channels and maximizing booking opportunities. ### Sign up If you do not have an account with Hopper, [click here](https://form.typeform.com/to/U8EwICwZ?typeform-source=www.google.com)to sign up with them first or via email: hotelpartnerships@hopper.com.   Once you have an account with Hopper, please follow these steps to set up your property on Hopper through Hotel Link quickly and smoothly: Step 1: Create a hotel in the Hopper's system - Log into your Hotel Link extranet account. - Navigate to Channel Manager \> Hopper. - Go to the Instruction page and click the Activate button. - When you click the Activate button, the system creates your hotel on the Hopper's side. If the hotel is successfully created on Hopper, the Activate button changes to Map Channel. Step 2: Enable your hotel on Hopper's End - After your hotel is created, notify Hopper to enable your hotel on their system. - Activation by Hopper is required in order to be visible on their public site and receive bookings. - You can proceed to create rooms/rate plans while waiting for Hopper's confirmation. Step 3: Create rooms/ rate plans On the Instructions page, click **Map Channel** to open the Mapping page. The Mapping page is structured as follows: - (1) Hotel ID: The system auto-fills your hotel ID. You are not allowed to modify this field. - (2) Currency: This field displays the default currency used by your hotel. This value can be changed. ![Mapping page](https://i.postimg.cc/5NwztTtg/image-png-Jul-17-2025-08-34-08-0003-AM.webp) Click the **Mapping** button to show: - Rooms & Rate plans list - Channel rate plans table ![Rooms & Rate Plans](https://i.postimg.cc/15Hz2Qtk/image-png-Jul-17-2025-09-53-52-0901-AM.webp) After retrieving the complete list of rooms and rate plans from the [Booking Engine](https://extranet.hotellinksolutions.com/#/booking-engine/rooms/), a rooms & rates list will appear: - The Create button will be enabled, while the Update button will be disabled. - The status field (3) for rooms and rate plans will be empty by default. ![Create and Update buttons](https://i.postimg.cc/Gps8Z56v/Screenshot-1.png) To create rooms and rate plans on Hopper's side, follow these steps: 1. Click the Create button to generate rooms/rate plans on Hopper based on your Hotel Link data. 2. After creation, reload the page to update the status list. Once updated, some rooms/rate plans will change their status from Inactivated to Activated. ![Activated status](https://i.postimg.cc/NMdcbgbD/Screenshot-2.png) Step 4: Fetch rooms Click **Fetch Room** button to update the latest status of the room and rate plans from Hopper. If Hopper has activated any of them, their status will change from **Inactivated** to **Activated**. Once fetched, the system will automatically map and update the Channel Rate Plans table. ![Mapping layout](https://i.postimg.cc/nczw7S2t/mapping.png) At this stage, you can modify the values in the Rate Adj (Rate Adjustment) column to adjust the rate sent to the channel. Step 5: Save Ensure that Hopper has fully activated your hotel [(Step 2)](https://help.hotellinksolutions.com/how-to-activate-connection-with-hopper#step2) before saving. Once activated: - The **Save** button will be enabled. - Click **Save** to save the changes in the Channel Rate Plans table and push the latest ARI information to Hopper. ✅ After this step, your hotel is fully synchronized, visible, and bookable on Hopper. ### How to remove room/rate plan Currently, you cannot remove it on Hotel Link's side, as this process is handled on Hopper's end. To remove room/rate plan, you may **send an email to Hopper's support team (hotelpartnerships@hopper.com)** the room types and rate plans you would like to remove, and they will assist with this. ### Data Connected Once connected, Hotel Link will update the Hopper calendar with the following details for 365 days: - Availability - Rates - Stop Sell - Min night - Max night - Closed to Arrival - Closed to Departure - Release Period ### Past Booking Retrieval After the mapping with Hopper is saved, our system will not retrieve past bookings of this OTA. Hence, hotels need to upload the valid bookings in past days or adjust the availability in Hotel Link extranet to ensure the availability is always accurate.   - [Channel Manager](https://help.hotellinksolutions.com/channel-manager?hsLang=en#main-content) - [Overview](https://help.hotellinksolutions.com/channel-manager?hsLang=en#overview) - [OTA Connection](https://help.hotellinksolutions.com/channel-manager?hsLang=en#ota-connection) - [Booking.com](https://help.hotellinksolutions.com/channel-manager?hsLang=en#booking-com) - [Airbnb](https://help.hotellinksolutions.com/channel-manager?hsLang=en#airbnb) - [Expedia](https://help.hotellinksolutions.com/channel-manager?hsLang=en#expedia) - [Trip.com](https://help.hotellinksolutions.com/channel-manager?hsLang=en#trip-com) - [Other OTAs/PMSs](https://help.hotellinksolutions.com/channel-manager?hsLang=en#other-otas-pmss) - [OTA Settings & Features](https://help.hotellinksolutions.com/channel-manager?hsLang=en#ota-settings-features) - [Integration via Hotel Link API](https://help.hotellinksolutions.com/channel-manager?hsLang=en#integration-via-hotel-link-api) - 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