Not offering enough payment options can result in losing potential guests and revenue.
Hotel Link offers various payment options that hotels can activate, ranging from bank transfers to embedded payments. The diverse array of payment methods available to guests can significantly impact your business's success and enhance customer satisfaction. Not having different ways to pay is a big reason why guests leave the check-out page.
The importance of payment options
Offering different payment options to your guests is crucial for several reasons that can significantly impact your hotel's success and customer satisfaction:
- Higher conversion rates: Expanding the range of payment choices can boost your conversion rates. Incorporating popular options ensures guests can choose their preferred method during checkout, ultimately increasing your conversion rates.
- Decrease Abandonment: A streamlined and convenient checkout process offering various payment choices can significantly decrease abandonment. Guests will be less inclined to book elsewhere due to a perceived inconvenience.
- Global Accessibility: Different regions and countries have preferred payment methods based on their banking systems and cultural norms. Offering a variety of payment options ensures that you can attract customers from different parts of the world, making your online store more accessible to a broader customer base.
Payment options available in Hotel Link
There are several payment methods that hotel can activate in the extranet:
Bank Transfer / Deposit: Bank account details are provided to the traveler during booking, and they complete payment via electronic transfer or manual bank deposit afterward.
Credit card: Travelers input credit card details for reservation confirmation. The system securely stores cardholder's details. Payment is manually processed via payment or EFTPOS terminal.
Payment Gateway: A payment gateway is a technology that facilitates online transactions by acting as a bridge between our booking engine and the financial institutions that process the payment. Examples of payment gateways integrated with Hotel Link are PayPal, Stripe, Mollie, Reddot, Dojo and others. Please click here to view the full list.
Hotel Link Pay
Hotel Link Pay is an embedded payment system in your Booking Engine. It gives you, the accommodation provider, the power to process payments securely.
An embedded payment system refers to payment processing functionality that is integrated into Hotel Link. This embedded functionality enables businesses/merchants to accept online payments and reconcile transactions directly within Hotel Link, eliminating the need to log into a separate third-party site or use a physical terminal
Click here to learn more about Hotel Link Pay.