Extranet
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      Overview of Hotel Link Extranet

      This article provides an overview of the Hotel Link Extranet system, which helps you understand the interface and manage your accommodation more efficiently.

      Once logged in, you will see the screen as default:

      The main screen includes:


      1. Account information:

      • Logged in username (e.g.: hotelier123)
      • Settings: the field where users can change username, password and email.
      • Log Out button



      2. Main Menu bar: This menu bar includes the solutions that you have activated with Hotel Link. Below are the solutions available in our system:
      • Dashboard

        • Displays the latest news and updates from Hotel Link.

        • Shows quick access to other Hotel Link services.

      • Setup

        • Add and edit general property information such as address, email, phone number, etc.

      • Booking Engine

        • Setup: Define your accommodation’s detailed settings (e.g.: policies, payment methods, languages,...)

        • Hotel Link Pay: Instructions and Setup Process for the payment method of Hotel Link.
        • Rooms: Create room types and rate plans.
        • Rates and Availability: Manage allotments, rate plans, and restrictions.
        • Special Offers: Create and manage special offers.
        • Booking Extras: Add and manage extra services available to guests.
        • Booking Management: View and manage your bookings.
        • Create Booking: Manually create offline bookings.
        • Guest Management: View and manage your guests' profiles.
        • TripAdvisor: Instruction and activation process
        • Front Desk

          • Calendar: View and manage bookings using a calendar view.

          • Housekeeping: Manage room cleaning schedules and statuses.

          • In-house Extras: Create and manage extra services used by in-house guests.

          • Guest Email: Edit the automatic emails sent to guests.
        • Booking Widget

          • Set up the Booking Widget to be displayed on your own website.

        • Website

          • Website Development: Choose and customize your website template.

          • Template List: View available website templates provided by Hotel Link.
          • Google Analytics: Track website traffic and performance.
          • Contact Report: Manage inquiries sent via the "Contact Us" page.
        • Channel Manager

          • Manage and sync availability and rates across all OTAs.

        • Social Media

          • Manage and connect your accommodation’s social media pages.

        • Upselling tools
          • Smart Rate: Compare your website’s lowest rate with with the lowest rate found on each of these three main OTAs: Booking.com, Expedia, and Agoda

          • Smart Competitor:  Compare your cheapest hotel rate with the cheapest rate found on each of your competitors.

          • Yield Management: Allow you to set rules to control your room availability and rates

          • Booking.com Reviews: Display your hotel's reviews on Booking.com if you activate Booking.com connection.
        • Reports
          • Access various types of reservation and performance reports.
        • Misc
          • The Travel Revolution: Access tools to promote offers to loyal customers.
          • Billing Management: View recent payment details.
          • User Activity Log: Track user activities within the system.

        3. Todolist:

        A table to summarize your daily operations tasks. You can easily manage check-in and check-out bookings and charge bookings. For more details, click here.

        4. Dashboard:

        It displays an overview of the reservations received for the day, information about conversion rates, website visitors, revenue, main booking sources, and more. For more information how Dashboard works, click here.