Learn how to use the Hotel Link Front Desk settings to automate check-ins, check-outs & room allocations.
To adjust the settings, please follow the steps below:
- Navigate to Front Desk > Calendar
- On the top right corner click the 'Actions' button and select 'Settings'
- In the popup that opens, there are three options:
1. Allocate new bookings to rooms:
The system can be configured to allocate new bookings to rooms either automatically or manually.
Automatically: The system will automatically assign new bookings to available rooms. This means that when a booking is made, it will be allocated to an appropriate room without requiring manual intervention from the hotel staff.
Manually: New bookings will not be automatically assigned to specific rooms. Instead, they will appear under the 'Unallocated' section on the Calendar. In this scenario, the hotel staff will need to manually check and assign them to appropriate rooms.
2. Check-in all bookings
The process of managing booking check-ins can be configured as either automatic or manual. This is based on the check-in time settings configured on the Booking Engine - Settings page.
Automatically: In the case of automatic check-in, the system will automatically update the booking's status to "Operational" at the pre-set check-in time, eliminating the need for manual intervention.
Manually: For manual check-in, the booking's status will not automatically change at the designated check-in time. It will remain marked as "Confirmed" until a staff member manually adjusts the status to "Operational" after the guest arrives and completes the check-in procedure.
3. Check-out all bookings
The procedure for managing booking check-outs can be set as either automatic or manual, depending on the check-out time defined in the Booking Engine settings.
Automatically: With automatic check-out, the system will automatically update the booking status to "Completed" at the designated check-out time, eliminating the need for staff intervention.
Manually: For manual check-out, the status needs to be changed to "Completed" by a staff member after the guest has departed and completed the check-out process.
For more information about room allocation please check the 'How to allocate new bookings?' article.