How to reset your extranet password?

Forgot your password? Don't worry, resetting it is a simple process that can be completed in just a few steps.

If you need to reset your password:

  • Go to the login page.
  • Click on "Forgotten your details?"
  • Enter your email address in the Retrieve Login Details pop-up.
  • Make sure the correct email address is entered.
  • Click Send.
  • Check your email inbox for a message from our support team containing your new password.

To change your password:

  • Click on the gear icon in the top right corner to access the Settings pop-up.
  • Enter your current password.
  • Type in your new password and confirm it.
  • Click the circle arrow icon for a randomly generated password.
  • You can also update your name, email, or username.
  • Save your changes by clicking on Save.

If you're experiencing issues with logging in, please review the Hotel Link login process.