Hotel Link offers a simple Front Desk system to efficiently manage housekeeping. Easily monitor room statuses, assign rooms, and inform housekeepers about cleaning needs.
What is housekeeping?
Housekeeping plays a vital role in the daily operations of any hotel facility. It encompasses maintaining room status and cleanliness to prepare for guest stays. Proper management of this task is crucial to delivering a comfortable and satisfactory service experience to guests.
How to assign rooms to housekeepers
You must have at least one housekeeper in your list before allocating rooms to them. For detailed instructions on adding and editing housekeepers, refer to the article 'How to add and edit housekeepers'.
To assign rooms to housekeepers, please take the following steps:
- Navigate to 'Housekeeping' under the 'Front Desk'.
- Click on the wrench icon next to the room you wish to assign.
- In the popup up that opens, you will be able to:
- Change the room status to 'Dirty', 'Clean', or 'Check'.
- Assign the room to a specific cleaning staff.
- Add notes about the staff that will be responsible to check the room.
- Click 'Save'.
If the housekeeper's profile includes their mobile phone number, you'll have the option to select 'Save and Alert' in the popup. This will automatically send an SMS notification to their phone with the latest updates on the assigned room.
Please note that the number of available SMS are limited.