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Help Center

Booking Engine

Setup

Booking Engine

Maximise the use of our Booking Engine and enjoy commission-free direct bookings.

How to create and manage extras?

How to update your rates and availability?

How to block the room availability?

How to create custom check-out questions?

How to set up yield management rules?

SMS notification for new bookings

What are the benefits of using a booking engine?

Yield Management – Automatically adjusting rates based on availability

Understanding Rates, Availability, and Other Restrictions

Rooms

How to set up derived rate plans?

How to create and update rate plans?

How to create and update room types?

Hiding rooms and rate plans from the Booking Widget

Create custom booking policies

Difference between Room Type and Rate Plan

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Setup

Booking conditions and cancellation rules

Managing taxes and fees

How to prevent same day bookings?

Payment methods in Hotel Link

Upselling products during the booking process

Offering multiple payment methods

Changing the Booking Engine default currency

Customizing invoice numbers

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Bookings

How to create a new booking?

How to view booking card details?

How to cancel a booking?

How to add extras to a booking?

How to search for specific reservations?

Unsettle booking status

Understanding the 'On Request' feature

Sending booking confirmation and voucher to guests

How to Report Issues with Bookings from Booking.com?

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Special Offers

How to create a Promo Code?

How to create a 'Pay Stay Deal' special offer?

Understanding the different types of special offers in Hotel Link extranet